Article · 6 min · April 17, 2026 · By Yaro Korets
Buyer PsychologyTrust & AuthoritySales Lifecycle

The trust gap — months of buyer research

Most B2B buyers complete evaluation before contacting sales. What they find — or don't find — during those months determines whether you make the shortlist.

The trust gap — months of buyer research before first contact

Most B2B buyers in trust-driven categories complete their evaluation before they ever contact sales. This insight maps what they research during those months and what gets them to shortlist a vendor.

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